Frequently asked questions
In the event of a death abroad, there are often a number of questions that we would like to have answers to. Here we have collected and answered our most frequently asked questions about repatriation. If you can’t find an answer to your question here, don’t hesitate to get in touch.
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Who should I contact first in the event of a death abroad?
In the event of the death of a Norwegian citizen, it is recommended to contact the Norwegian embassy in that country for assistance. It is also important to contact the deceased’s travel insurance provider as they will assist with all formalities locally and cover all, or a portion of the costs for the repatriation back to Norway.
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Who can I contact to find out if the deceased had travel insurance?
In Norway, it is recommended to check with Europeiske Insurance (IF) or the deceased’s bank or credit card company.
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Is it possible to travel with cremated remains (urn) as hand luggage?
Yes, it is possible.
The funeral home assisting in the country of death can assist with obtaining all the required documents to repatriate the urn to Norway. Most major airlines accept urns as hand luggage.
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Will NAV (Norwegian Labor and Welfare Administration) cover the costs for the repatriation in the event that the deceased did not have travel insurance?
NAV may cover a portion of the repatriation costs if the deceased was registered as living in Norway at the time of death, and passed away in one of the following countries: Sweden, Denmark, Finland, Jersey, or Isle of Man.
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Is it possible to travel on the same flight as the deceased?
It is usually possible to travel on the same flight. The tickets for the passengers will need to be booked separately through the airline or travel agency.
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In the event of a death abroad, who will report the death to the Norwegian authorities and local court?
The Norwegian embassy in the relevant country will report the death to the Norwegian registry and tax authorities. The embassy will be notified of the death by the local police, court, or funeral agency. Once this registration is carried out by the embassy and Norwegian authorities, it will be possible to contact the local court in Norway for assistance with local estate matters. It can take 6-8 weeks before the death is registered in the Norwegian registry.
